David Bowie once said that “tomorrow belongs to those who can hear it coming”. While talk of “digital transformation” is all the rage in financial services, how can technology tune us into what customers really want? Learn how connected, aware, smart, and trusted approaches can lead to approaching to your customers in sustainable (and survivable!) new ways.
Thomas Cozzolino, Senior Director of Market Strategy at Salesforce
With 30+ years in industry and consulting, Thomas has designed and deployed solutions based on next-gen cloud, social and mobile architectures across Finance, Pharma, and Manufacturing. A pioneer in mobile, he has published and delivered over 50 journal articles, book chapters and industry interviews.